Activision fixes major issue with Call of Duty: Black Ops 6

Key points

  • Activision has fixed a major issue in Call of Duty: Black Ops 6, restoring missing account data for Multiplayer and Zombies players.
  • Players affected by recent updates may see medals and Intel progress restored.
  • Some features such as character customization may not be restored, but future patches may fix remaining issues.



Activision has set a major Call of Duty: Black Ops 6 issue restoring account progress and saves, especially for Multiplayer and Zombies players. Since the first major Call of Duty: Black Ops 6 update, some Zombies fans have reported progress being reset, but the issue should now be resolved.

Like many in the past call of Duty titles, Black operations 6 offers three central game modes: Campaign, Multiplayer and Zombies. Although Zombies is generally separate from the other two modes, Black operations 6The campaign includes Zombies sections that may entice players to try the survival game mode. Since the game's launch, many Zombies fans have completed Easter eggs and found ways to progress Black operations 6's Camo challenges more easily. Some players have experienced issues restoring progress in Multiplayer and Zombies modes since the first update. call of Duty confirmed that these issues should now be resolved.


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THE call of Duty The Twitter account recently notified its community of a fix regarding Black operations 6 Zombies and multiplayer data. According to the announcement, Multiplayer and Zombies account data should be restored following an issue associated with the game's first major update. This concerns the medals players receive in Multiplayer and Zombies modes and the information collected from the latter. call of Duty confirmed that solo save data, medals, and Intel progress should all be restored as of now, and that players should contact Activision Support if they continue to experience the issue. It appears that Activision has restored the data using backups and that accounts will receive the missing data when players log in.


Based on the patch notes included in the tweet, it appears that some players have been affected Call of Duty: Black Ops 6 update 1 and others were affected by update 2. Second call of DutyThe fixed issue ensures that weapon camo, emblem, and calling card progression is not hindered by temporarily missing data. One thing that hasn't been restored is character customization and loadouts that players may have made during the limited time frame, with call of Duty encouraging interested players to recreate and select changes they may have made in the meantime.

Why call of Duty identified a difference between players who logged in during Updates 1 and 2, there may have been code introduced in these patches that interfered with these challenges and medals. As Treyarch continues to update Black operations 6any remaining issues may be addressed in a future patch.



Call of Duty: Black Ops 6 Update 2 Patch Notes

Saving files alone

  • Players who logged in after Update 1 but before Update 2:
    • After the most recent update, players who have not created a new solo save will have their previous save file restored and available for use.
  • Players who logged in ONLY after Update 2:
    • Your solo save will be available for use after logging in.

Zombie medals and information

  • Players who logged in after Update 1 but before Update 2:
    • Restoration of Zombies Medal and Intel Profile data will begin shortly for players interested in the latest available backup prior to Update 1 and may take some time.
      • Any medals and information obtained between Update 1 and the restore point will be affected.
      • All progression and challenge progress (camouflages, emblems, calling cards, progression, etc.) will NOT be affected.
  • Players who logged in ONLY after Update 2:
    • Your medals and Intel will be available after logging in.

Customizations and Equipment (Operator selections, emotes, Wonder Weapon skins, GobbleGum packs, and some custom equipment).


  • Players who logged in after Update 1 but before Update 2:
    • These selected player customizations will not be reset. We encourage players to recreate and reselect their previous loadouts and settings.
  • Players who logged in ONLY after Update 2
    • Your previous loadout and customization selections will be available after logging in.

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